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Two Ways to Grow Your Physician Practice EBITDA with Zero Impact to Your Physicians

Two Ways to Grow Your Physician Practice EBITDA with Zero Impact to Your Physicians

Increase EBITDA by $18-22K per Physician

Consolidation within the healthcare space continues to drive acquisitions for private equity backed physician practice platforms and for provider-owned mega groups. Post pandemic financial pressures force executives to look for additional ways to grow EBITDA and Enterprise Value.
Most ideas for growth require additional patient volume, ancillary service lines and/or renegotiating with payers. White Plume provides tech-enabled services to large physician practices working alongside your current EHR to improve operating margins by $18-22K per year per provider. This growth comes from dramatically improving operating efficiency within the coding and revenue cycle teams, and recapturing revenue owed to you by payers with no impact for your physicians.

Outcome Areas

Whether you are considering aligning with a PE partner, or want to remain independent, there are two ways to grow EBITDA with zero impact to your physicians

Encounters per Hour (EPH)

The White Glove process is a data-driven process to measure and radically improve productivity for revenue cycle and coding teams. Clients that follow our best practices and recommendations see a minimum guaranteed productivity improvement of 500% within 180 days.
  • 5x more productive
  • Lightning automated
  • Scalability for growth
  • Durability for turnover

Net Revenue Capture (NRC)

Coders/billers/perfecters with the most productive EPH prevent more revenue leakage than their less productive peers. Conventional wisdom is that there is a necessary tradeoff between productivity and accuracy. However, the data clearly say this is not true. Rev Cycle Teams with 20–30 EPH capture $0.15 per encounter compared with teams with 105+ EPH who capture $2.97 per encounter behind the EHR/CAC.
  • Higher productivity = Less revenue leakage
  • Leveraging data prevents future revenue leakage
  • Zero physician impact
  • Corrected after EHR or CAC

The best place to start for a large physician practice is with EPH

The best place to start for a large physician practice is with Encounters per Hour (EPH). We work with your team to improve their productivity from their baseline EPH (national average is 21 EPH) to turn them into White Glove Ninjas with a minimum target of 105 EPH. This means that 1 White Glove Ninja can do the work that used to require 5 coder/biller/fixer/perfecters.

Improving EPH makes your Rev Cycle more scalable. Many of the clients we work with are in high growth mode, where encounter volume is rapidly increasing due to organic growth, M&A activity or both. Rather than the traditional approach of adding more people to the back office team to handle the additional encounter volume, these groups focus on improving productivity to turn their team into a group of White Glove Ninjas who can handle the additional volume with zero additional staff. This is a highly scalable way to grow, that expands operating margin, EBITDA and enterprise value.


Learn more about EPH, the newest KPI for growing practices.

Schedule an appointment to learn how you can achieve outstanding results.

$18,000-22,000 EBITDA,
Average per Year per Physician

9.3X Improvement

Our average White Glove client sees a 9.3X improvement in revenue cycle productivity.

100% track record

We have a history of success to back up our claims, with 100% track record of 5X improvement.

White Glove Ninja Hall of Fame

White Glove Ninjas are White Plume clients who have gone through the White Glove process and achieved a minimum EPH of 105, 5x better than the national average. These practices are in the top 1% of all practices across the nation in Rev Cycle Productivity while maintaining excellent coding accuracy and minimal Revenue Leakage.

Experience and Credentials

We work with brand name clients in 33 states, with practice sizes ranging from 15 to 400 providers.
We have a narrow focus on large platforms and practices in 7 key specialties, so we know the particular needs of our clients.
Our average client is 9.3x better than the national average on a key revenue cycle productivity metric (Encounters per Hour per Coding FTE.)
We've assisted with over 834 million encounters.
Our clients captured an additional $14,000 of revenue per provider last year.
Our clients see results within 6 months with zero changes for your providers.

White Glove Service can have an immediate, positive impact on your organization.
Schedule a 15 minute appointment
to learn how you can achieve outstanding results or call us at 877.633.7226 x134.

Schedule a White Glove Appointment