The best place to start for a large physician practice is with Encounters per Hour (EPH). We work with your team to improve their productivity from their baseline EPH (national average is 21 EPH) to turn them into Rev Cycle Ninjas with a minimum target of 105 EPH. This means that 1 Rev Cycle Ninja can do the work that used to require 5 coder/biller/fixer/perfecters.
Improving EPH makes your Rev Cycle more scalable. Many of the clients we work with are in high growth mode, where encounter volume is rapidly increasing due to organic growth, M&A activity or both. Rather than the traditional approach of adding more people to the back office team to handle the additional encounter volume, these groups focus on improving productivity to turn their team into a group of Rev Cycle Ninjas who can handle the additional volume with zero additional staff. This is a highly scalable way to grow, that expands operating margin, EBITDA and enterprise value.