Revenue Cycle Analytics & the Hawthorne Effect

    We’ve seen it proven time and time again that practices who regularly use analytics to measure their revenue cycle see their productivity increase. Maximizing productivity is an important goal for revenue cycle managers. Productivity saves time, and time is money for a busy medical practice. Why is there a strong correlation between utilizing…


Denial Management Best Practices

Denial management is a never-ending process. Lowering your denial rate and then keeping it low requires clearly established workflows, quality technology, and staff members who are committed to the process. Below are some of the best practices that help healthcare organizations reduce denials and improve their revenue cycle outcomes. 4 Denial Management Best Practices 1….


Value-Based Care Among Top Risk Management Concerns For Healthcare Leaders

Deloitte Insights conducted a study among healthcare leaders to identify their top risk management concerns, and to measure industry preparedness for those risks. This study found that transitioning to value-based care is one of the top 3 risk priorities of health leaders today. The other 2 were consumer engagement and cybersecurity. Top Risks For Healthcare…


EHRs Are the Biggest Culprits of Doctor Overtime

Doctors today are overworked. From increasingly sick patients, to burdensome administrative tasks, to a patient exam time that’s squeezed on the front and back end—there are many culprits that contribute to the amount of overtime doctors are currently working. Despite increasing workloads, doctors are not seeing less patients. They pile this work on top of…


Revenue Cycle Key Performance Indicators to Consider

Practice managers today are focused on improving the efficiency of their revenue cycle. One way managers can track and improve the productivity and efficiency of their revenue cycle is to benchmark performance using Key Performance Indicators, or KPIs. KPIs help managers identify and address problems with productivity, reimbursement, claims submission, and other processes. How to…


Physicians, Is Your EHR Slowing You Down?

Remember the days before Electronic Medical Records? In the paper chart era, doctors could find everything they needed for a patient exam in seconds. They could easily flip back and forth between pages if they needed to review several different data sets. It was easy, intuitive, and it didn’t take time or attention away from…


These 2 Coders Tripled Their Productivity in Less Than 5 Months

Recently, 2 coders in an orthopaedic practice in North Carolina were able to more than triple their productivity in less than 5 months. Chrissy & Lynn, 2 coders at Carolina Orthopaedic & Sports Medicine Center, were able to increase their productivity in the midst of operational changes. With the help of White Plume products and…


Physician Burnout Costs $4.6 Billion Per Year

Physicians and healthcare organizations bear the high costs of burnout. It is no longer a problem that can be ignored or addressed on an individual level. Physician burnout is not only dangerous for physicians and the patients they treat, but it is also an economic drain. Economic Cost of Burnout The Annals of Internal Medicine…


Finding Hidden Automation Opportunities in Your Revenue Cycle

There is a massive ROI when it comes to automating revenue cycle processes. It saves time and removes the element of human error. The benefits far outweigh the costs, yet we see many practices who continue to manually perform most of their revenue cycle functions. The difficulty many practices face is simply finding what areas…


The Basics of Medical Billing & Coding

Medical Billing and Medical Coding are two parts that make up the process by which healthcare organizations get paid. Within the revenue cycle, the processes of medical billing and medical coding work together to create a claim and submit it for reimbursement. A complete understanding of the basics of medical billing & coding is important…


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