Doctors and and their staff can’t afford to be slowed down by technology. When administrative staff—whether it be billing, charge entry, or coder—asks, “Will this slow me down? Will I be as fast as I am today? We can confidently say, no! We’re actually going to accelerate where you are today.

You don't want to set a billing staff back—whether it be the billing person, the charge entry person, the coder, they all ask, 'Will this slow me down? Will I be as fast as I am today?' That’s an easy one. We’re going to We accelerate the billing process. With our technology in place we tell billing staff, ”We are going to give you the ability to enter an entire day’s charges in a matter of minutes or maybe an hour.' Think about if you had a very busy 10 doctor practice and had the luxury of not entering charges until 4:00 p.m. because you knew all the charges will be keyed into your system by the end of the day. Pretty nice deal, isn’t it?

Of course you’d also want them the charges to be correct. White Plume accelerates coders or code reviewers by allowing them to have essentially every encounter reviewed in a matter of minutes to ensure complete and accurate coding. . So, if the physician’s question is, 'Will you slow me down?'  the answer is absolutely not. Then administrators may ask, “Can I be as fast as I used to be?' You can be much faster. We will accelerate the process significantly for you."

Questions about speed really concern the entire encounter and billing process. It’s not about accelerating this one chunk of the process or that one chunk of the process. You’ve got to look at it holistically, but you also have to realize there are different weights associated with different parts of the process.

That’s why the billing staff needs to understand that physicians’ time should be spent seeing patients. There’s really no argument to that; the physician is the only revenue producing entity in the organization.  We accelerate the charge capture process for physicians  (making them even more productive) and accelerate the billing process for billing staff (ensuring timely reimbursement).